I finally walked away from a dealership WITHOUT having disgust for my sales representative. Jay was such as pleasure to work with, not being aggressive what-so-ever. I put him through the ringer too, test driving my VOLVO C30 a total of three different times. After leaving and coming back multiple times, Jay gave me the space and freedom to feel comfortable in making the decision that was right for me. Honestly, I wanted a Subaru, but that sales rep did not treat me well so I came back to Jay again.
Thanks again for all your help buying my new baby. :) You made the whole process a lot of fun.
We really love the car, and your outstanding attitude made our car shopping fun. You are an asset to the company and we feel you deserve a raise! Your enthusiasm and honesty was a delight. We will send anyone we know your direction for their car needs. Best car shopping experience we have ever had & the best used car we have ever owned.
Karri & Mike
Since our purchase, Bruce has remained in contact with us. He has answered all of our questions, and made sure we were completely satisfied. Needless to say, both my wife and I were very impressed with this man (and our car). I could go on and on about how valuable he is to your company, but you already know it. Plainly speaking, Bruce exceeded our expectations!
We are pleased with the whole sales and service approach at your organization. I suppose one pays a certain price for it, but quality is not cheap. And good service is uncommon.
While we did not make a purchase, I just wanted to say what a great job Joe did in communicating the features and value of the XC60, the Volvo brand, and the dealership. I've purchased my share of cars over the years and have NEVER had someone do such a great job of explaining and showing the car's features. The route for the test drive really allowed him to demonstrate the quality of the car. We had been test driving a lot of SUVs over the last several months and met a lot of salesmen. Joe is a standout. Based on our experience with him, we have narrowed down all the possibilities to the XC60 and will be looking to see if there is one with our ideal set of options somewhere in the state.
Bruce Anderson was an absolute pleasure to do business with. We first made contact with Bruce in Dec 2010 (we are from Canada) when we were looking for an RX350. As we weren't quite ready at the time, we told him of our wishes (colour, options, mileage etc.) and he kept us well informed. Thanks to Bruce we have EXACTLY the car that we wanted.
This is a bit overdue, but Mike and I wanted to express our sincere thanks for all of your help with our purchase. We can honestly tell you that we have never had a more positive experience with a major purchase. You are an asset to the team. Thanks for all of your help and we look forward to a future transaction soon.
Mike & Jeanette
Thank you for a very pleasant car buying experience. Have a great trip. The first round of drinks are on me!
Just a note to once again say thank you for your years of service and the pleasant car buying experience. Mary and I will enjoy the new car and it's features for years to come.
Eric & Mary
Thanks for always doing right by us when we buy our cars. Also thanks for making my purchases painless over the last 10 years.
Megan & Robin
Thank you for everything you have done for me. I greatly appreciate the extra effort you have given to me. I am very glad that we have become friends and hope that our friendship continues to grow! We have to go out soon for dinner. Thanks again for everything.
Thanks so much for making my first car purchase so effortless! I love my new car. I named her Benji. I know, I'm a nerd! Anyway, thanks again and I'll stop in and say hi when I get my car detailed!